Privacy Policy

Privacy Policy

Effective Date: 27/01/2025
Last Updated: 27/01/2025

At Zipiya Premium, operating via https://zipiya.com, we are committed to protecting your privacy and ensuring your online experience is secure and trustworthy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Name

  • Email address

  • Shipping address

  • Payment details (e.g., credit/debit card information, billing address)

  • Phone number

Note: We do not collect non-personal information such as browser type, device details, or IP addresses.

2. How We Collect Your Data

We collect personal data through the following interactions:

  • Account Registration – When you create an account on our website.

  • Checkout Process – When you make a purchase.

  • Newsletter Signup – When you subscribe to receive updates and promotions.

3. How We Use Your Data

We use your data to provide a seamless and personalized experience. Key uses include:

  • Order Processing – To manage and fulfill your purchases.

  • Marketing – To send promotional emails and SMS updates (with your consent).

  • Website Improvement – To enhance our services and user experience.

4. Marketing Communications

We may send you marketing communications via email and SMS.
We do not share your information with third-party marketing partners.

You can opt out at any time (see section 10).

5. Data Sharing and Disclosure

We only share your data with trusted third parties when absolutely necessary:

  • Payment Processing – With Stripe for secure transactions.

  • Shipping & Delivery – With Australia Post for order fulfillment.

We do not sell, rent, or trade your personal data.

6. Cookies and Tracking

We currently do not use cookies or tracking technologies.

7. Future Use of Cookies

If cookies are introduced in the future, you will be notified and have the option to opt out through your browser settings.

8. Your Data Rights

You have the following rights regarding your personal information:

  • Access – Request a copy of your data.

  • Correction – Update inaccurate or incomplete details.

  • Deletion – Request deletion of your data.

  • Withdraw Consent – Opt out of marketing communications.

9. Accessing and Updating Your Information

You can view and update your personal information anytime by logging into your account at https://zipiya.com.

10. Opting Out of Marketing

  • Email – Click “Unsubscribe” in any email or contact us.

  • SMS – Reply “STOP” to any marketing message.

11. Data Security

We implement strict measures to protect your data:

  • SSL Encryption – All sensitive information is transmitted securely.

  • Security Audits – We conduct regular audits to ensure data protection.

12. Data Breach Notification

In the unlikely event of a data breach, we will notify you via email as soon as reasonably possible and take immediate steps to mitigate any damage.

13. Children’s Privacy

We do not knowingly collect data from children under 13. All purchases require a valid credit/debit card, helping ensure users are of legal age.

14. International Data Transfers

If you are located outside Australia, your data may be processed and stored in Australia or other jurisdictions. We comply with applicable laws including:

  • GDPR (European Union residents)

  • CCPA (California residents)

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and if significant changes are made, we’ll notify you via email.

16. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: