Terms of Service

Terms of Service for Zipiya Premium

Effective Date: 27/01/2025

Welcome to Zipiya Premium! These Terms of Service (“Terms”, “TOS”) govern your access to and use of our website https://zipiya.com and the services we provide. By using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our site.

1. Business Information

Business Name: Zipiya Premium
Business Address: Railway Road Multan, Punjab, Pakistan
Contact Email: info@zipiya.com

2. General Website Use

  • Access Without Account: You may browse our website without creating an account. However, to complete a purchase, you must provide certain personal information or create an account.

  • Age Restrictions: Our website is not intended for individuals under the age of 13. By using this site, you confirm that you are at least 13 years old or have obtained appropriate parental/guardian consent.

3. Account Creation and Responsibilities

  • Optional Account: You may create an account to track orders and manage preferences.

  • Your Responsibility: You are solely responsible for:

    • Keeping your login credentials secure.

    • Ensuring your account information is accurate and current.

4. Order and Payment Process

  • Accepted Payment Methods:

    • Cash on Delivery

  • Payment Security: We process payments through Cash on Delivery

  • No Extra Fees: We do not charge additional processing fees.

5. Shipping and Delivery

  • Shipping Locations: We offer shipping all over Pakistan.

  • Delivery Estimates:

    • Standard (Pakistan): 3–5 business days

  • Issues with Delivery: For lost or damaged items, contact us promptly. We’ll coordinate with our logistics partners (e.g., PostEx) to resolve the issue.

6. Returns and Refunds

  • Return Policy: Returns are accepted under specific conditions. Please refer to our Refund Policy for full details.

  • Non-Refundable Items: Sale items are not eligible for returns or refunds.

  • Refunds & Store Credit: Eligible returns may be refunded or issued as store credit per our return policy.

7. User Conduct and Prohibited Activities

You agree not to engage in the following:

  • Fraudulent activity or false claims

  • Harassment, abusive language, or defamation

  • Posting offensive or illegal content

  • Spam or unsolicited messaging

Respectful Conduct: We encourage positive interactions in reviews and comments. Inappropriate behavior may result in account suspension.

8. Intellectual Property

  • Ownership: All content, images, trademarks, logos, and design elements are the property of Slyk Fit Activewear or our licensors.

  • Use Restrictions: You may not reproduce, distribute, or use any content without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Slyk Fit Activewear is not liable for:

  • Direct or indirect damages related to use or inability to use the site

  • Product inaccuracies or pricing errors

  • Technical issues, including payment failures or downtime

10. Dispute Resolution

  • Governing Law: These Terms are governed by the laws of New South Wales, Australia.

  • Jurisdiction: Any disputes will be resolved in the courts of New South Wales.

11. Changes to Terms of Service

  • We may update these Terms periodically.

  • Notice of Changes: We will post updates on the website and notify users via email if changes are significant.

  • Continued Use: By continuing to use the site after changes are posted, you agree to the revised Terms.

12. Third-Party Links and Services

  • No Third-Party Links: Our website does not currently contain links to third-party sites.

  • Disclaimer: We are not responsible for any content, privacy practices, or actions of third-party services if added in the future.

13. Contact Us

If you have any questions or need further clarification, please contact:

? Email: info@zipiya.com
? Mailing Address: Railway Road Multan, Punjab, Pakistan